A tech-enabled care platform for everyone

Previously, data collection during nurse calls [has been] limited to timestamps without context. PalCare’s integration enabled us to capture more granular details about each interaction, including the purpose and outcome of each call. This level of detail supports meaningful conversations with families, helping explain why adjustments to care levels are necessary and justified.

The power of information provided from PalCare removes subjectivity from conversations and decisions we make on a regular basis. Historically, these conversations have been difficult, but now they’re much more streamlined.

I have worked with PalCare for more than 10 years now. They are proactive in their communications when it comes to our communities, their data and reports, and eliminating problems before they get to me.

Prior to PalCare, our facilities used systems from competitor companies that became IT headaches. They listened to our feedback from day one, made quick adjustments to their systems when needed, and have followed through on their promises.

We recently installed PalCare in 12 communities across the country. We received daily reports on progress at each location, and the crews moved through quickly and efficiently, installing most of the systems in a single day.

PalCare has been an amazing company to work with! They have representatives who develop professional relationships, allowing them to provide the best possible service with known knowledge of our individual needs. Our residents are safer due to their commitment!