Do you ever wonder what opportunities are missed due to a lack of comprehensive data within your senior living communities? You’re not alone. Many senior living communities struggle to make real-time decisions without holistic information about their residents. PalPortal was created to change that. With our innovative platform, communities can easily generate comprehensive reports and make informed, data-driven decisions in real-time. By giving communities the ability to track everything from resident alerts to staff performance, PalPortal is changing the way senior living leaders operate.
PalPortal is an innovative cloud-based interface designed to give communities access to powerful dashboards and custom reports. It simplifies the ability to compare significant performance data among communities, including response times, alert types and other key metrics. With robust reporting, PalPortal provides insight into real-time, interactive data about communities, staff and residents – ensuring corporate decision makers have the full visibility needed to make key decisions.
Through this advanced analytics platform, communities can access granular insights that deep-dive into the quality of resident care. Key metrics include average call response times, alarms by time of day, average service time, and reasons for emergency alerts. This real-time data not only gives insights into the level of care provided to individual residents, but also helps communities tailor resident treatment plans more accurately, resulting in more effective care solutions.
For example, if a resident is increasing the frequency of emergency alerts due to falling, communities can use this data to inform a personalized care plan for physical therapy to improve balance and stability. Or perhaps a resident continues to trigger alerts about a medical condition not improving. In this case communities can think about changing prescriptions or revisiting with a doctor to evaluate a new course of treatment. Ultimately this type of decision-making not only improves the quality of life for residents, but also facilitates a proactive approach to care and therefore can reduce the number of emergency calls over time within a community.
PalPortal is also leading the way in community-based decisions. With the help of our dashboard and extensive reporting features, PalPortal enables corporate decision-makers to compare and contrast multiple communities side-by-side, revealing where opportunities for improved efficiencies lie.
For example, if a community is seeing increased response times month-over-month, it may indicate a need for additional hires due to bandwidth being spread thin. Or perhaps a community is seeing a majority of emergency calls coming through in the morning, indicating an opportune time to front-load caregiver support.
Without this type of reporting, uncovering underlying staff or training inefficiencies would be almost impossible for corporate decision-makers. Key data-driven information allows communities to be brought up to speed through tailored training, improved resources and increased staff support when needed most.
PalCare is committed to helping communities make real-time, informed decisions powered by the holistic reporting tools of PalPortal. Our portal can be used to improve resident care, optimize efficiencies for individual facilities, and identify key opportunities impacting a community’s bottonline.
To learn more about PalPortal, view our free resource here or schedule a demo with one of our representatives.
