Portal: Alerts Report
How to access Reports:
- Click the drop down under Reports > Alert Details.
- By clicking the blue button up at the top right-hand of your screen you also have the ability to filter by what day or length of period of time you’d like to run the report for. In this instance we’ll say run a report for all alerts for this week and then we will click “Run”. Here you will receive a summary of all of the alerts that your community has experienced in the past week.
- If you’d like a more detailed report you can come up here and click “Details”. This will give you a breakdown of all of the alerts that your community has experienced over the week from when they started, the resident associated with the alert, the area in which the alert took place, what device, who it was accepted by, at what time they responded, at what time it was completed, their response time, and the reason for the alert.